Introduction
Welcome to https://brainschat.com. We understand that privacy online is important to users of our Site, especially when conducting business.
This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Brainschat ("Authorized Customers").
Personally Identifiable Information
Definition
Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes, but is not limited to, name, address, phone number, email address, IP address, location, and browser. It does not include information collected anonymously or demographic information not connected to an identified individual.
Information Collection
What Information is Collected?
- Basic user profile information from all Visitors.
- Additional information from Authorized Customers: name, address, phone number, email address, IP address, location, browser, business nature and size, and advertising inventory details.
Organizations Collecting Information
Third-party service vendors (such as credit card companies, clearinghouses, and banks) may collect information from our Visitors and Authorized Customers. We do not control how these third parties use such information but ask them to disclose their use of personal information.
Use of Information
How is Information Used?
- To customize the Site and service offerings.
- To fulfill buying and selling requests.
- To contact Visitors and Authorized Customers for research, purchase opportunities, and related information.
Information Sharing
With Whom May Information Be Shared?
Authorized Customers may share information with other Authorized Customers for transaction evaluations.
Aggregated or anonymized information is shared only with third-party vendors strictly for the purpose of improving the functionality and performance of our services. No Personally Identifiable Information is shared with third parties for purposes unrelated to the provision or improvement of the application.
Data Storage
How is Information Stored?
- Secure storage accessible only to qualified employees.
- Sensitive information, such as credit card numbers, is protected by encryption protocols and is not stored.
Visitor Choices
Opt-Out Options
Visitors and Authorized Customers can opt out of receiving unsolicited information and can contact us to manage their preferences.
Cookies
Are Cookies Used?
Yes, to obtain information about Visitor preferences and for security purposes. For more details, please refer to our Cookies Policy.
Use of Login Information
Login information is used to analyze trends, administer the Site, track user movements, and gather broad demographic information.
Access by Partners and Providers
Vendors may access certain Personally Identifiable Information strictly on a need-to-know basis to facilitate the provision or enhancement of our services. No data is transferred for purposes outside these requirements.
Google User Data Handling
We respect Google user data and comply with all Google API Services User Data Policy requirements. Specifically:
- Google user data is only accessed, used, or shared to provide or improve the application's core functionality.
- We do not transfer Google user data to third parties for any purposes outside of enhancing the functionality of our application.
Data Security
How is Information Kept Secure?
- Familiarity with security policies among employees.
- Access limited to qualified employees with passwords.
- Regular security audits.
- Use of encryption protocols (TLS 1.3 in transit, AES-256 at rest) for sensitive information.
Corrections and Deletions
Correcting Inaccuracies
Visitors and Authorized Customers can contact us to update or correct any inaccuracies in their information.
Deleting Information
Visitors and Authorized Customers can request deletion or deactivation of their information, although some residual information may remain due to backups and records of deletions.
Privacy Policy Changes
Changes to the privacy policy will be posted on the Site. If changes may disclose previously requested non-disclosed information, affected individuals will be contacted to prevent such disclosure.
External Links
Our Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites.
Contact Information
For any questions or concerns about this privacy policy, please contact us at:
Email: support@brainschat.com
Address: Silicon Tale Private Limited, Ground Floor Burj One, Main Buleward, Lahore, Punjab, Pakistan