Introduction
Welcome to https://brainschat.com. These Terms and Conditions outline the rules and regulations for the use of Brainschat's website and services.
By accessing this website and using our services, you accept these terms and conditions in full. Do not continue to use Brainschat's website if you do not accept all of the terms and conditions stated on this page.
Definitions
Service
Refers to the Brainschat platform provided by Brainschat Inc., including all AI-powered WhatsApp Business API tools, automation features, and related offerings.
User
Any individual or entity that accesses or uses the Service, whether as a Visitor or Authorized Customer.
Content
Includes any information, text, graphics, messages, or other materials uploaded to, created through, or shared via the Service.
User Obligations
Account Responsibilities
- Registration Information: Users must provide accurate, complete, and current information during the registration process.
- Account Security: Users are responsible for maintaining the confidentiality of their account credentials, including passwords and API keys.
- Unauthorized Access: Users must notify Brainschat immediately of any unauthorized use of their account or any other security breaches at support@brainschat.com.
Usage Restrictions
- Legal Compliance: Users must not use the Service for any illegal or unauthorized purposes under applicable local, national, or international law.
- Prohibited Activities: Users must not transmit any worms, viruses, or any code of a destructive nature. Users must not use the Service to abuse, harass, threaten, impersonate, or intimidate others.
- Content Restrictions: Users must not upload or distribute content that is offensive, defamatory, obscene, or otherwise objectionable.
- WhatsApp Policy Compliance: Users must comply with WhatsApp's Business Policy and Commerce Policy when using Brainschat's WhatsApp Business API integration.
Intellectual Property
Ownership
All content and materials on the Service, including but not limited to text, graphics, logos, images, software, and AI models, are the property of Brainschat Inc. or its licensors and are protected by applicable intellectual property laws.
License to Use
Users are granted a limited, non-exclusive, non-transferable license to access and use the Service for their business or personal purposes, subject to the restrictions set out in these terms and conditions. This license does not include the right to resell or commercially exploit the Service or its contents.
Trademarks
The trademarks, logos, and service marks displayed on the Service — including "Brainschat" and associated branding — are the property of Brainschat Inc. Users may not use these marks without prior written permission.
Privacy Policy
Data Handling
Our Privacy Policy, accessible at https://brainschat.com/privacy-policy, outlines how we handle your personal data and protect your privacy when you use our Service. By using the Service, you agree to the collection and use of information in accordance with that policy.
Payments and Subscriptions
Billing
Certain features of the Service are available on a paid subscription basis. By subscribing, you agree to pay the applicable fees as described on our Pricing page. All fees are non-refundable unless otherwise stated.
Subscription Changes
Brainschat reserves the right to modify pricing with reasonable notice. Continued use of the Service after a price change constitutes acceptance of the new pricing terms.
Termination
User Termination
Users may terminate their account at any time by contacting Brainschat support at support@brainschat.com. Upon termination, all rights granted to the User under these terms will cease immediately and any stored data may be deleted in accordance with our Privacy Policy.
Brainschat Termination
Brainschat reserves the right to terminate or suspend any User account without prior notice if the User is found to be in violation of these terms and conditions, WhatsApp's policies, or any applicable laws.
Limitation of Liability
General Limitation
Brainschat Inc. and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Service Use: Your use of or inability to use the Service.
- Unauthorized Access: Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Third-Party Actions: Any interruption or cessation of transmission to or from the Service by any third party, including WhatsApp or Meta.
- AI-Generated Content: Any inaccuracies, errors, or outcomes resulting from AI-powered automation or messaging features.
Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Brainschat does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
Third-Party Links
Our Service may contain links to third-party websites or integrations. Brainschat has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage Users to review the terms and privacy policies of any third-party services they access.
Governing Law
Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws applicable to Brainschat Inc., without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts.
Changes to Terms
Modifications
Brainschat reserves the right to modify these terms and conditions at any time. Users will be notified of any material changes through the Service or by email. Continued use of the Service following any changes will constitute acceptance of those changes. It is your responsibility to review these terms periodically.
For any questions or concerns about this privacy policy, please contact us at:
Email: support@brainschat.com
Address: Silicon Tale Private Limited, Ground Floor Burj One, Main Buleward, Lahore, Punjab, Pakistan